Privacy Policy

Last Updated: February 15, 2024

Welcome to Llama Butterfly (llamabutterfly.com), an online store based in the United States. Your privacy is critically important to us, and this Privacy Policy describes how Llama Butterfly (“we”, “us”, or “our”) collects, uses, discloses, and safeguards your information. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide better services to all our users. The types of personal information we collect include:

  • Personal Identification Information: Name, email address, shipping address, phone number, and payment information.
  • Device and Access Information: We automatically collect certain information when you visit, use, or navigate the website. This may include your IP address, browser type, browser version, our service pages that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

3. Sharing Your Information

We may share your personal information with third parties in the following situations:

  • Vendors and Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
  • Compliance with Laws: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In the event that we undergo a business transaction like a merger, acquisition by another company, or sale of all or a portion of our assets, your information may be among the assets transferred.

4. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you.
  • The right to request that we correct any inaccurate personal information about you.
  • The right to request that we delete personal information about you.
  • The right to opt-out of the sale of personal information to third parties.

5. Security of Your Information

We take the security of your personal information seriously and use appropriate technical and organizational measures to protect your personal information from unauthorized access, theft, and misuse. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

6. Children’s Privacy

Our website does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

  • Email: support@llamabutterfly.com

This Privacy Policy is effective as of February 15, 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.